Legal
Terms and Conditions
Terms applicable to the use of the Origem · O Frade website and, where stated, to requests submitted through it.
Last revised: 2026-08
Entity
This website is operated by Itinerant Ingredient Restauração Lda, VAT PT516142321, registered office at 14 Calçada da Ajuda, 1300-014 Lisboa, Portugal. The restaurant is open to the public at Calçada da Ajuda 28, 1300-014 Lisboa.
Use of the website
Content is provided as information about the restaurant, the kitchen and the experiences.
Texts, images, trademarks and visual identity are protected and may not be reused without written permission.
Menus, dishes, prices and opening hours may change due to seasonality, produce availability or operations.
Forms are intended for legitimate contact; abusive use may be blocked.
Table reservations
Table reservations are handled through the restaurant's reservation system. Groups of more than 12 people should contact us directly through the events and groups page or the contacts page.
Pending validation
Reservation, cancellation, late arrival, no-show, payment guarantee and group menu terms will be published here once aligned with the reservation system (UMAI) and legally reviewed. No rules are stated before that alignment.
Private events and groups
Event and group enquiries submitted through the website are contact requests and do not constitute a confirmed booking. Each enquiry is assessed and answered individually.
Pending validation
Commercial event conditions (deposit, confirmation deadlines, changes and cancellation) to be defined with the project owner.
Liability
We aim to keep information accurate and up to date, but we do not guarantee the absence of errors or technical interruptions. Links to external sites are provided for convenience and are outside our control.
Complaints and dispute resolution
Pending validation
The official Electronic Complaints Book link will be published in this section once provided by the project owner. The area is ready; no invented URL is shown.
Pending validation
Identification of the competent alternative consumer dispute resolution body and applicable law, to be confirmed with legal counsel.
Privacy and cookies
See the Privacy Policy and the Cookie Policy.